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Sunday, 20 October 2019

How to change registered mobile number in SBI without visiting bank Step by step guide how to change your registered mobile number online in SBI.

How to change registered mobile number in SBI without visiting bank
Step by step guide how to change your registered mobile number online in SBI.

No more do you have to visit the bank, stand in queue and do a lot of paperwork to change your registered mobile number. Thanks to the online facility, you can change the phone number in just a few steps.

There are three ways to change your mobile number without visiting the branch:

1. Internet banking: By OTP on both the Mobile Number
 2. Through SBI ATM: IRATA: Internet Banking Request Approval through ATM
 3. Phone banking: Approval through Contact Centre

To change your mobile number online, the only thing you need the most is a good internet connection, ATM and your activated mobile number. Here is a step by step guide on how to change your mobile number online:

Step by Step Process, how to change mobile number online without visiting Bank:

Step 1: Visit the online SBI website.

Step 2: Login to your online SBI account.

Step 3: A new page will be displayed, click on 'Accounts & Profile'.

Step 4: Select 'Profile' from the drop down menu.

Step 5: A new page will appear, click on 'Personal Details/Mobile'.

Step 6: After that, another page of 'Personal Details' will appear, enter your 'Profile Password'.

Step 7: After entering your 'Profile password,' click on 'Submit'.

Step 8: A page will appear displaying your 'Name, Email ID and registered mobile number'.

Step 9: Click on the hyperlink 'Change Mobile Number-Domestic only (Through OTP/ATM/Contact Centre)'.

Step 10: A page will appear, 'Personal Details-Mobile Number Update' with three tabs 'Create Request', 'Cancel Request' and 'Status'.

Step 11: Enter your 'new mobile number' and retype it to confirm, after that click on 'Submit'.

Step 12: After submitting, a new pop-up message will appear on the screen asking you to 'Verify and confirm your mobile number 1234567890'. Click 'Ok' to continue.

Step 13: A new page will appear with three different options for approval on how you want to change your mobile number.

By OTP on both the mobile numbers
IRATA: Internet Banking Request Approval through ATM
Approval through Contact Centre
First option: By OTP on both the Mobile Numbers

If you are using this option then make sure that you have to both the mobile numbers.

1. Select the option 'By OTP on both the mobile number'

2. After that click on 'Proceed' button.

3. On the next page, 'Select the account for which you the debit card' option appear. Click on the 'Proceed' option.

4. The next page the ATM cards associated with the selected account will be displayed.

5. Select the activated ATM card, so that on the next page you can give the complete details of your ATM card. Click on 'Proceed' option.

6. In the next page SBI payment gateway will be displayed.

7. Enter all the required card details (card number, expiry date, cardholder's name, PIN and the characters visible in the box). Click on 'Proceed' option.

8. On successful updating, the OTP will be sent to your old as well as on the new mobile number along with a reference number.

9. The activate number will be different in both the numbers. . You need to send SMS from BOTH (old and new) mobile numbers to 567676 in following format ACTIVATE within 4 g. ACTIVATE 12345678 UM72051577123)

10. On the successful validation of the OTP value and reference number, a success message in regarded to this will be displayed with your number.

Second Option- IRATA: Internet Banking Request Approval through ATM

1. Select the 'IRATA: Internet Banking Request Approval through ATM' option. Click on 'Proceed'.

2. A new page will appear, select the account which you possess the debit card. Click on 'Proceed'.

3. All your ATMs cards associated with the selected account will be displayed. Click on 'Proceed'.

4. In the next screen, State Bank of India's Payment Gateway will be displayed.

5. In the next page Payment Gateway will be displayed.

6. Enter all the required card details (card number, expiry date, cardholder's name, PIN and the characters visible in the box). Click on 'Proceed' option.

7. On successful validation, the following message will be displayed to the customer on the screen; "Thanks for registering mobile number with us. The status of your request is pending. Kindly complete the registration process according to the option selected by you. Click here to see the guidelines for process completion."

8. A SMS containing the reference number and updated mobile will be sent to your new mobile number.

9. After getting this SMS visit any SBI ATM, swipe your card. Select the 'Services' tab and input your PIN.

10. Select 'Others' tab on the ATM screen and choose 'Internet Banking Request Approval' option.

11. There update the 10-digit reference number for approval of the request.

12. On successful validation, you will receive a message in this regard.

Third Option: Approval through the Contact Centre

1. Click the 'Approval through Contact Centre' option. Click on 'Proceed'.

2. A new page will appear, select the account which you possess the debit card. Click on 'Proceed'.

3. All your ATMs cards associated with the selected account will be displayed. Click on 'Proceed'.

4. In the next screen, State Bank of India's Payment Gateway will be displayed.

5. In the next page Payment Gateway will be displayed.

6. Enter all the required card details (card number, expiry date, cardholder's name, PIN and the characters visible in the box). Click on 'Proceed' option.

7. On successful validation, the following message will be on the screen; "Thanks for registering mobile number with us. The status of your request is pending. Kindly complete the registration process according to the option selected by you. Click here to see the guidelines for process completion."

8. A SMS containing the reference number and updated mobile will be sent to your new mobile number..

9. A bank's contact centre person will call you within next 3 working days on your new mobile number only.

10. The person from the contact center will ask for the reference number, the person will also verify your identity over call by asking certain information. Do not share reference number with anybody.)

11. On successful verification of the information, a message will be sent to you on your new mobile number.

View Status and Cancellation of Request:

To view your number change status & cancellation of request you need to follow these steps:

1. View Status

Step 1: Visit official website

Step 2: Login to Online SBI

Step 3: Select 'Profile' tab, Click on 'Personal Details'.

Step 4: A new page will appear displaying the name, email ID and registered mobile number.

Step 5: Click on the hyperlink 'Change Mobile Number-Domestic only (Through OTP/ATM/Contact Centre)'.

Step 6: A new page will appear 'Personal Details-Mobile Number Update' with three tabs 'Create Request', 'Cancel Request' and 'Status' will appear.

Step 7: Click on 'Status' and know the present status (Pending/Successful) of your request to change mobile number.

(B) Cancellation of Request

For any reason, if you don't want to change your number. You can cancel the request, please click on 'Cancel Request' tab and choose the request.

1. Click on 'Cancel Request' option to cancel the request.

2. A SMS containing the reference number and updated mobile will be sent to your new mobile number.


స్టేట్‌ బ్యాంక్‌ ఆఫ్‌ ఇండియా ఖాతాదారులకు అనేక రకాల సర్వీసులను అందిస్తున్న సంగతి తెలిసిందే. అయితే ప్రతీ సేవకు మొబైల్‌ నెంబర్‌ చాలా కీలకం. అయితే పరిస్థితులను బట్టి ఫోన్‌ నెంబర్‌ మార్చాల్సి ఉంటుంది. అలాంటి సమయంలో బ్యాంకుకు ఇచ్చిన నెంబర్‌ మారిపోతుంది. అయితే లావాదేవీలు జరపాల్సినపుడు, ఏదైనా ఓటీపీ అవసరం అయితే ఫోన్‌ నెంబర్‌ తప్పనిసరి అవుతుంది. అందువల్ల బ్యాంక్‌కు లింక్‌ అయిన నెంబర్‌ మారిపోయినపుడు దాని స్థానంలో తీసుకున్న మరో నెంబర్‌ను బ్యాంకులో తప్పనిసరిగా అప్‌డేట్‌ చేసుకోవాలి. ఇందుకు బ్యాంకుకే వెళ్ళాల్సిన పనిలేదు. ఆన్‌లైన్‌లోనూ పూర్తి చేసుకోవచ్చు. ఇందుకు చేయాల్సినది.. స్టేట్‌బ్యాంక్‌ ఆఫ్‌ ఇండియా అధికారిక వెబ్‌సైట్‌ onlinesbi.com కు వెళ్ళాలి.
ఇంటర్నెట్‌ బ్యాంకింగ్‌
యూజర్‌ నేమ్‌, పాస్‌వర్డ్‌తో లాగిన్‌ అవ్వాలి.
అందులో మై అకౌంట్స్‌ అండ్‌ ప్రొఫైల్‌ లోకి వెళ్ళి డ్రాప్‌డౌన్‌ మెనూలో ప్రొఫైల్‌ ఆప్షన్‌ ఎంచుకోవాలి. పర్సనల్‌ డీటైల్స్‌/మొబైల్‌ ఆప్షన్‌పై క్లిక్‌ చేయాలి. ప్రొఫైల్‌ పాస్‌వర్డ్‌ ఎంటర్‌ చేయాలి.

అందులో ఛేంజ్‌ మొబైల్‌ నెంబర్‌-డొమెస్టిక్‌ ఓన్లీ (ఓటీపీ, ఏటీఎం, కాంటాక్ట్‌ సెంటర్‌)పై క్లిక్‌ చేసి కొత్త మొబైల్‌ నెంబర్‌ ఎంటర్‌ చేయాలి. మొబైల్‌ నెంబర్‌ వెరిఫికేషన్‌కు ఆప్షన్‌ ఉంటుంది. తర్వాత ఓటీపీ, ఇంటర్నెట్‌ బ్యాంకింగ్‌, కాంటాక్ట్‌ సెంటర్‌ అనే మూడు ఆప్షన్లు కనిపిస్తాయి. అందులో నచ్చిన దానిని ఎంచుకుంటే సరి.. మొబైల్‌ నెంబర్‌ మారిపోతుంది.

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